Phone: 1-844-BEAUTY-2, 1-844-232-8892
Monday – Friday – 9:00 a.m. – 5:00 p.m. CST
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Returns and Exchanges:
If you are not satisfied with any camillecoton.com purchase and would like a refund or a replacement product, please send us the unused portion within 30 days, in its original packaging, accompanied by your order receipt. Please send to:
Camille Coton® Returns & Exchanges
7324 Gaston Ave. Suite 124 – Box 347
Dallas, TX 75214
Telephone: 1-844-BEAUTY-2; 1-844-232-8892
For items returned after 30 days, only an exchange will be issued. Refunds will be credited to your original payment method for the price of your product, and sales tax, if applicable. All shipping and handling costs are non-refundable. Only items purchased on camillecoton.com may be returned or exchanged.
- Orders received Monday through Friday will be processed within 24 hours of receipt. Processing time does not include weekend days or holidays.
- Orders placed on Saturday and Sunday will be processed on the following Monday, excluding holidays.
- Orders placed with Priority shipping (overnight or 2nd day service) will be processed the same day if received by 12 noon, CST – excluding weekends & holidays.
- Orders are processed and shipped on business days only Monday through Friday excluding major holidays.
Standard shipping charges:
Orders under $50 – $5.95
Orders over $50 – free*
*Taxes do not apply toward $50 purchase minimum for free shipping.
Additional shipping fees may apply for overweight, express or overnight shipping. If needed, we will contact you to discuss additional fees.
-2nd day service – add $15.95 to the Standard Shipping charges.
-Overnight service – add $35.95 to the standard shipping charges.
All orders of $150 or more shipped via priority overnight services will require a receipt signature upon delivery.